A-Z Guide

 Click on the text below to expand information.

A

Accessibility

For detailed Accessibility information, please visit here.

Administrative Offices

The BMO Harris Bradley Center Administrative Offices are located at the northeast corner of the building. To visit, please enter through the Potawatomi Gate at the corner of Fourth Street and Highland Avenue and check-in at our guest releations desk for further instruction.

Hours: Monday to Friday: 10 a.m. - 3 p.m.

Phone: (414) 227-0797
Email: [email protected]
 

Alcohol

The BMO Harris Bradley Center takes the responsible service of alchoholic beverages seriously and reserves the right to eliminate service at our descretion. A two-drink per-ID service limit is enforced at all events where alcohol is served.

See also, Designated Driver Program.

Animals

Animals or pets of any kind are prohibited in the BMO Harris Bradley Center with the exception of trained service animals and service animals in training that qualify as such under the ADA guidelines. Service animals are welcome inside the venue, but must remain on a leash or in a harness at all times. Service animals will rest in the seating area of the individual with a disability, rather than in the aisle next to them. A guest whose service animal poses a threat to the safety of other BMO Harris Bradley Center guests or employees may be asked to escort the animal off the premises.

ATMs

The BMO Harris Bradley Center has two ATM locations on site. 

  • Outer East Atrium near the Potawatomi Lobby and the BMO Harris Bradley Center Ticket Office
  • 200-Level Concourse outside Section 211

B

Baby Changing Stations

Baby changing stations are located inside restrooms on the 200 and 400 levels. 

See also, Nursing Mothers or Family Restroom.

Bags

Purses and diaper bags are permitted into the BMO Harris Bradley Center but may require reasonable search by BMO Harris Bradley Center security personnel upon entry. Backpacks, oversized bags, and suitcases are prohibited.

Binoculars

The BMO Harris Bradley Center allows the use of binoculars during all events.

Buses

The BMO Harris Bradley Center suggests dropping your limo or bus party off in front of the building on Fourth Street between Highland Avenue and State Street near the Potawatomi and Northwestern Mutual gates. Buses may park in the surface lot on Highland Avenue and Fifth Street across from the BMO Harris Bradley Center Parking Structure or anywhere on the street where there is metered parking. Standard parking rates apply in correspondence to the amount of space taken up by the bus. For City of Milwaukee Parking information, please visit ParkMilwaukee.com.

C

Cameras

Professional cameras (cameras with a detachable lens or lens that extends further than 3 inches), audio & video recording equipment, tablets and selfie sticks are not allowed. 

Standard point-and-shoot "pocket" cameras may or may not be prohibited depending upon event restrictions. 

Please see event details page for event-specific restrictions or contact our Reception Desk at (414) 227-0797.

 

Cell Phones

Cell phones are permitted in the BMO Harris Bradley Center.

Children & Tickets

For all team games, any child who has not reached their second birthday, sitting on the lap of a parent/guardian is not required to have a ticket.

For concerts and special events, policies vary as they are determined by the touring management. Please contact our Ticket Office at 414-227-0894 to get details on a specific event.

Concealed Carry

The BMO Harris Bradley Center has a "No-Weapons" policy. Guns, knives, and other items that could be used as a weapon are not permitted inside the Center. BMO Harris Bradley Center security personnel maintain the right to prohibit any items they believe may pose a threat to both guests and employees and also those items deemed unsafe for carry inside the building.

See also, Prohibited Items.

Coolers

Please see Prohibited Items.

D

Drinking Fountains

Drinking fountains are located outside all restrooms on the 200 and 400 levels and are wheelchair accessible.

E

Elevators/Escalators

Elevators are located in both the Inner East and Inner West Atriums. Both elevators travel to all floors of the building and are staffed with operators during all events. During events, elevators are intended for use by guests with mobility limitations.

The BMO Harris Bradley Center includes 16 escalators located in both the Outer East and Outer West Atriums. Escalators travel to the 200 and 400 levels.

Entrances & Exits

The BMO Harris Bradley Center has four designated entrances/exits located at the following intersections:

  • Potawatomi Gate: Fourth Street & Highland Avenue
  • Northwestern Mutual Gate: Fourth Street & State Street
  • Miller Lite Gate: Sixth Street & State Street
  • Kohl's Gate: Sixth Street & Highland Avenue

See also, Re-Entry.

F

Family Restroom

A family (unisex) restroom is located inside the First Aid Station located outside Section 220.

First Aid

The First Aid Station is located outside Section 220 and staffed with certified emergency medical personnel. A family restroom and an area for nursing mothers are also available at this location.

G

Guest Conduct

The BMO Harris Bradley Center is proud to maintain a fan & family friendly environment at all events. For the enjoyment of all fans, patrons determined to be behaving inappropriately by BMO Harris Bradley Center Guest Services Staff will be subject to immediate ejection from the building.

Guest Services

During all ticketed events, the BMO Harris Bradley Center Guest Services kiosk in operation outside of Section 200 to assist you. 

Visit our Guests Services page for assistance prior to your arrival at the BMO Harris Bradley Center for more information.

H

Hotels

For area hotels, please visit here.

L

Lost & Found

BMO Harris Bradley Center Lost & Found is located at the Reception Desk in the BMO Harris Bradley Center Administrative Offices.

Please see Administrative Offices for location, hours, and contact information.

(Note: The BMO Harris Bradley Center is not responsible for lost or stolen items.)

M

Merchandise

THE BUCKS PRO SHOP has several locations throughout the building, including:

  • 4 permanent stores located outside of Sections 200, 214, 400 and 422
  • Bucks Pro Shop Custom Corner, a custom pro-jersey shop located outside of Section 204
  • Several portable kiosks (locations vary by event)

REGULAR HOURS

  • The Bucks Pro Shop is open during team events and is accessible to anyone able to enter the building with a ticket at that time.
  • Shop the Bucks Pro Shop online here.
  • PLEASE NOTE: The Bucks Pro Shop is not open during concerts or special events.

CONCERT AND SPECIAL EVENT MERCHANDISE

  • Hours: From doors open until the end of the event
  • Locations: 4 permanent stores located outside of Sections 200, 214, 400 and 422

N

Nursing Mothers

An area for nursing mothers is available in the First Aid Station located outside of Section 220. 

See also, Baby Changing Stations and Family Restroom.

P

Parking

For all BMO Harris Bradley Center parking info, please visit our Directions & Parking page. 

To purchase preferred parking in the BMO Harris Bradley Center Parking Structure for all events, please visit our Purchase Parking page.

Photography

All video and professional photography, including professional grade cameras (cameras with a detachable lens or lens that extends further than 3 inches), are strictly prohibited without authorization in advance of the event. 

Standard point-and-shoot "pocket" cameras may or may not be prohibited depending upon event restrictions. Please see event details page for event-specific restrictions or contact our Reception Desk at (414) 227-0797.
 

Prohibited Items

Prohibited items may differ depending upon event specific restrictions, however, the following items are always prohibited inside the BMO Harris Bradley Center: 

  • Coolers
  • Weapons
  • Signs larger than 2’ x 3’
  • Oversized bags
  • Suitcases
  • Backpacks
  • Laser pointers
  • Audio/Video recording equipment
  • iPads or Tablets
  • Professional photography without authorization

Please see, Food, for information on carry-in food for special dietary needs.

For information regarding the new NBA screening procedures beginning with the October 10, 2015 Bucks game, please click here: http://www.bmoharrisbradleycenter.com/guest-services/nba-screening

Purses

Purses and diaper bags are permitted into the BMO Harris Bradley Center but may require reasonable search by BMO Harris Bradley Center security personnel upon entry.

R

Restrooms

Women’s and Men’s restrooms are located at all four corners of the 200 and 400 levels of the building. All 28 restrooms have wheelchair accessible facilities.

See also, Family Restroom

S

Security

SECURITY SCREENING PROCEDURES  – Walkthrough metal detectors (WTMD) serve as the primary method of fan screening. 

In order to increase the efficiency of this important and necessary process, fans should keep the following in mind before they arrive at the arena entrance:

  • Minimize the number of personal items they bring to the game.

  • Remove from their clothing and belongings all items that may trigger a WTMD alarm.

  • Hold those items visibly in their hand or, as a better option, place them on the divesting table for inspection. In most cases, security screeners will have plastic bins into which those items can be placed while fans walk through the WTMD.

  • If the WTMD alarm sounds, fans will be subject to a secondary screening which may slow their entry into the arena.

  • The bag policy has not changed: all permitted bags must be searched thoroughly. Permitted bags should be soft-sided, not larger than 14” x 6” x 14” and able to fit completely beneath an arena seat. Bags that are fully packed take longer to search; clear bags and those packed loosely are more easily examined.

For more information regarding the screening procedures, please click here

Signs

The BMO Harris Bradley Center generally allows guests to bring in small signs no larger than 2’ x 3’.  

The BMO Harris Bradley Center reserves the right to prohibit signs for any reason including content deemed inappropriate or disruptive to other guests or performers.

Smoking

The BMO Harris Bradley Center is a smokeless facility.  Smoking and vaping are prohibited inside the facility and anywhere on BMOHBC property. 

In accordance with City of Milwaukee ordinance 105-49.5 smokeless tobacco is also prohibited at the BMO Harris Bradley Center and on its grounds.

“Smokeless tobacco” means any product that contains cut, ground, powdered or leaf tobacco and is intended to be placed in the oral or nasal cavity for purposes other than smoking, including chewing tobacco, dipping tobacco, dissolvable tobacco products, snuff and snus. 

Solicitation/Loitering

Loitering and solicitation anywhere on BMO Harris Bradley Center property is strictly prohibited.

Strollers

Strollers are prohibited inside the BMO Harris Bradley Center.

T

Taxis

The BMO Harris Bradley Center suggests taxi pick-up and drop-off take place in front of the building along Fourth Street between Highland Avenue and State Street near the Potawatomi and Northwestern Mutual gates.

  • Yellow Cab Co-Op Milwaukee: (414) 271-6630
  • American United Taxi Cab Service: (414) 220-5000

Ticket Office

The BMO Harris Bradley Center Ticket Office is located inside the Potawatomi Lobby at the corner of Fourth Street and Highland Avenue. For contact information and current hours, please see our Ticket Office Information Page.

V

Video/Audio

The audio or video recording of a BMO Harris Bradley Center event is strictly prohibited without official authorization prior to an event.

See also, Photography.

W

Weapons

The BMO Harris Bradley Center has a "No-Weapons" policy. Guns, knives, and other items that could be used as a weapon are not permitted inside our building. BMO Harris Bradley Center security personnel maintain the right to prohibit any items they believe may pose a threat to both guests and employees and also those items deemed unsafe for carry inside the building.

See also, Prohibited Items.

Will Call

BMO Harris Bradley Center Will Call is located at the Center ticket office located in the Potawatomi Lobby at 4th Street & Highland Avenue. Please visit our Ticketing Info page for additional details on Will Call location, hours and service information.

The Milwaukee Bucks Will Call is located outside Northwestern Mutual Gate at the corner of Fourth & State Streets and is open prior to and during all Milwaukee Bucks home games.